{"id":45661,"date":"2023-11-21T15:11:39","date_gmt":"2023-11-21T08:11:39","guid":{"rendered":"https:\/\/vinastech.vn\/?page_id=45661"},"modified":"2023-11-21T15:45:22","modified_gmt":"2023-11-21T08:45:22","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/vinastech.vn\/chinh-sach-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"

1. Ch\u1ebf \u0111\u1ed9 b\u1ea3o h\u00e0nh chung<\/strong><\/em><\/h3>\n

\u2013 B\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m l\u00e0: Kh\u1eafc ph\u1ee5c, s\u1eeda ch\u1eefa, thay th\u1ebf nh\u1eefng l\u1ed7i h\u1ecfng h\u00f3c, s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt x\u1ea3y ra do l\u1ed7i c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n

\u2013 V\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1eb7c th\u00f9 s\u1ebd b\u1ea3o h\u00e0nh d\u1ef1a tr\u00ean h\u1ee3p \u0111\u1ed3ng nguy\u00ean t\u1eafc v\u00e0 c\u01a1 ch\u1ebf ri\u00eang.<\/p>\n

\u2013 C\u00e1c s\u1ea3n ph\u1ea9m s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a t\u1eebng nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n

\u2013 Th\u1eddi gian b\u1ea3o h\u00e0nh t\u1eeb 3 \u0111\u1ebfn 5 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn s\u1ea3n ph\u1ea9m \u0111\u1ed1i v\u1edbi linh ki\u1ec7n c\u00f3 s\u1eb5n v\u00e0 kh\u00f4ng ph\u1ea3i \u0111\u1eb7t li\u00ean ki\u1ec7n t\u1ea1i nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n

\u2013 \u0110\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m m\u00e0 linh ki\u1ec7n ph\u1ea3i \u0111\u1eb7t h\u00e0ng b\u00ean h\u00e3ng s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o th\u1eddi gian c\u1ee5 th\u1ec3 qua v\u0103n b\u1ea3n, email ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i.<\/p>\n

\u2013 Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 qua email, \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp trong th\u1eddi gian b\u1ea3o h\u00e0nh (h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp s\u1ebd theo h\u1ee3p \u0111\u1ed3ng k\u00fd k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng).<\/p>\n

2. \u0110i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh<\/strong><\/em><\/h3>\n

\u2013 M\u00e1y m\u00f3c, thi\u1ebft b\u1ecb c\u00f2n trong th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh, nguy\u00ean tem, nguy\u00ean tr\u1ea1ng.<\/p>\n

\u2013 Ch\u1ec9 b\u1ea3o h\u00e0nh c\u00e1c thi\u1ebft b\u1ecb h\u01b0 h\u1ecfng v\u1ec1 k\u1ef9 thu\u1eadt ho\u1eb7c do l\u1ed7i c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t trong \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng b\u00ecnh th\u01b0\u1eddng.<\/p>\n

3. C\u00e1c tr\u01b0\u1eddng h\u1ee3p t\u1eeb ch\u1ed1i b\u1ea3o h\u00e0nh<\/strong><\/em><\/h3>\n

\u2013 Thi\u1ebft b\u1ecb h\u01b0 h\u1ecfng do s\u1eed d\u1ee5ng sai quy c\u00e1ch, do s\u1ef1 c\u1ed1 ngu\u1ed3n \u0111i\u1ec7n, do v\u1eadn chuy\u1ec3n l\u00e0m g\u00e3y, b\u1ec3.<\/p>\n

\u2013 C\u00f3 c\u00f4n tr\u00f9ng l\u00e0m t\u1ed5, thi\u00ean tai, ch\u1eadp ch\u00e1y.<\/p>\n

\u2013 Tem b\u1ea3o h\u00e0nh b\u1ecb r\u00e1ch, thay \u0111\u1ed5i, s\u1eeda ch\u1eefa.<\/p>\n

\u2013 H\u01b0 h\u1ecfng do s\u1eed d\u1ee5ng sai quy c\u00e1ch (m\u1eafc sai ngu\u1ed3n \u0111i\u1ec7n, t\u1ef1 \u00fd th\u00e1o l\u1eafp), b\u1ea3o qu\u1ea3n sai quy c\u00e1ch.<\/p>\n

\u2013 C\u00f3 d\u1ea5u hi\u1ec7u b\u1ecb th\u00e1o ra ho\u1eb7c \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa \u1edf n\u01a1i kh\u00e1c.<\/p>\n

\u2013 C\u00e1c v\u1eadt t\u01b0 ti\u00eau hao trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng.<\/p>\n

\u2013 T\u1ea5t c\u1ea3 c\u00e1c l\u1ed7i v\u1ec1 ph\u1ea7m m\u1ec1m.<\/p>\n

\u2013 C\u00e1c thi\u1ebft b\u1ecb th\u00e1o, s\u1eeda b\u1edfi c\u00e1c k\u1ef9 thu\u1eadt vi\u00ean kh\u00f4ng ph\u1ea3i do FSI ch\u1ec9 \u0111\u1ecbnh.<\/p>\n

\u2013 S\u1eed d\u1ee5ng thi\u1ebft b\u1ecb,v\u1eadt t\u01b0 kh\u00f4ng ph\u1ea3i do FSI cung c\u1ea5p.<\/p>\n

\u2013 H\u1ebft th\u1eddi gian b\u1ea3o h\u00e0nh<\/p>\n

4. Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh<\/strong><\/em><\/h3>\n

\u2013 Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh theo ti\u00eau chu\u1ea9n nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c theo h\u1ee3p \u0111\u1ed3ng.<\/p>\n

\u2013 Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh t\u00ednh t\u1eeb th\u1eddi \u0111i\u1ec3m b\u00e0n giao h\u00e0ng h\u00f3a, phi\u1ebfu xu\u1ea5t kho, phi\u1ebfu b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m.<\/p>\n

5. Ph\u01b0\u01a1ng th\u1ee9c b\u1ea3o h\u00e0nh<\/strong><\/em><\/h3>\n

\u2013 Thi\u1ebft b\u1ecb h\u01b0 h\u1ecfng g\u1eedi b\u1ea3o h\u00e0nh s\u1ebd \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa mi\u1ec5n ph\u00ed<\/p>\n

6. Quy tr\u00ecnh b\u1ea3o h\u00e0nh<\/strong><\/em><\/h3>\n

\u2013 \u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p g\u1eedi b\u1ea3o h\u00e0nh qua b\u01b0u \u0111i\u1ec7n ho\u1eb7c \u0111\u01a1n v\u1ecb chuy\u1ec3n ph\u00e1t<\/p>\n

    \n
  • Khi thi\u1ebft b\u1ecb x\u1ea3y ra l\u1ed7i k\u1ef9 thu\u1eadt, kh\u00e1ch h\u00e0ng th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n email ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i \u0111\u1ebfn TTBH v\u1edbi c\u00e1c n\u1ed9i dung g\u1ed3m: T\u00ean thi\u1ebft b\u1ecb, Serial, Part number, m\u00f4 t\u1ea3 l\u1ed7i v\u00e0 c\u00e1c thao t\u00e1c kh\u00e1ch h\u00e0ng \u0111\u00e3 ti\u1ebfn h\u00e0nh kh\u1eafc ph\u1ee5c.<\/li>\n
  • Trong v\u00f2ng 02 gi\u1edd l\u00e0m vi\u1ec7c t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o, k\u1ef9 thu\u1eadt TTKTBH FSI s\u1ebd h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng x\u00e1c \u0111\u1ecbnh l\u1ed7i, h\u01b0\u1edbng d\u1eabn kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1. N\u1ebfu x\u00e1c \u0111\u1ecbnh thi\u1ebft b\u1ecb h\u01b0 h\u1ecfng, k\u1ef9 thu\u1eadt s\u1ebd x\u00e1c nh\u1eadn cho kh\u00e1ch h\u00e0ng g\u1eedi thi\u1ebft b\u1ecb l\u1ed7i \u0111\u1ec3 b\u1ea3o h\u00e0nh.<\/li>\n
  • Sau khi b\u1ea3o h\u00e0nh xong s\u1ebd g\u1eedi tr\u1ea3 l\u1ea1i kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n

    \u2013 \u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng mang tr\u1ef1c ti\u1ebfp t\u1edbi \u0111\u1ecba ch\u1ec9 b\u1ea3o h\u00e0nh c\u1ee7a C\u00f4ng ty<\/p>\n

      \n
    • Nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt s\u1ebd ti\u1ebfp nh\u1eadn m\u00e1y, ki\u1ec3m tra hi\u1ec7n tr\u1ea1ng nh\u01b0 ki\u1ec3m tra t\u00ecnh tr\u1ea1ng b\u00ean ngo\u00e0i, ki\u1ec3m tra ho\u1ea1t \u0111\u1ed9ng.<\/li>\n
    • L\u1eadp phi\u1ebfu nh\u1eadn thi\u1ebft b\u1ecb v\u00e0 ghi n\u1ed9i dung c\u01a1 b\u1ea3n l\u1ed7i, th\u00f4ng b\u00e1o th\u1eddi gian b\u1ea3o h\u00e0nh d\u1ef1 ki\u1ebfn cho kh\u00e1ch h\u00e0ng. Tr\u01b0\u1eddng h\u1ee3p qu\u00e1 tr\u00ecnh b\u1ea3o h\u00e0nh ph\u00e1t sinh ngo\u00e0i d\u1ef1 ki\u1ebfn, nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt s\u1ebd th\u00f4ng b\u00e1o t\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n
    • Khi ho\u00e0n th\u00e0nh b\u1ea3o h\u00e0nh s\u1ebd th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng \u0111\u1ebfn nh\u1eadn thi\u1ebft b\u1ecb.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      1. Ch\u1ebf \u0111\u1ed9 b\u1ea3o h\u00e0nh chung \u2013 B\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m l\u00e0: Kh\u1eafc ph\u1ee5c, s\u1eeda ch\u1eefa, thay th\u1ebf nh\u1eefng l\u1ed7i h\u1ecfng h\u00f3c, s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt x\u1ea3y ra do l\u1ed7i c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t. \u2013 V\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1eb7c th\u00f9 s\u1ebd b\u1ea3o h\u00e0nh d\u1ef1a tr\u00ean h\u1ee3p \u0111\u1ed3ng nguy\u00ean t\u1eafc v\u00e0 c\u01a1 ch\u1ebf ri\u00eang. \u2013…<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-45661","page","type-page","status-publish","hentry"],"yoast_head":"\nCh\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh VinaSTech<\/title>\n<meta name=\"description\" content=\"VinaSTech l\u00e0 \u0111\u01a1n v\u1ecb chuy\u00ean s\u00e2u v\u1ec1 gi\u1ea3i ph\u00e1p sao l\u01b0u, ph\u1ee5c h\u1ed3i v\u00e0 b\u1ea3o v\u1ec7 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